Frequently Asked Questions
Everything you need to know about shopping with Glasscias
What are your standard shipping times?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
You can return any unused and unopened items within 30 days of purchase for a full refund. Please contact our support team to initiate a return label.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Yes, all Glasscias products come with a one-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our customer service team.
Can I change or cancel my order after it's been placed?
We process orders quickly, but if you contact us within 1 hour of placing your order, we can usually accommodate changes or cancellations before the item is dispatched.